Omnichannel Contact Center
Boost agent productivity and delight customers at scale
Build and deploy a cloud contact center in hours equipped with workflow automation, A.I. enabled IVR, CRM synchronization, and performance metrics.
Virtual
Agents
CRM
Synchronization
Operational
Intelligence
Connecting callers to available agents on-demand efficiently with a personalized onboarding experience.
Empower agents to manage inbound and outbound calls, SMS, and email from their smart device remotely from CRM.
The Challenge
The Solution
Boost Customer Satisfaction Across Channels
Paris
Onboard customers autonomously with a frictionless contact experience
Connect customers with virtual agents in real-time remotely with a modern contact center equipped with live call routing, SMS, and integrated support.
Scale Contact Operations With CRM Synchronization
Boston
Supercharge efficiency with an all-in-one contact solution
Analyze performance metrics, centralize workflows, and manage customer records seamlessly directly from your CRM.
Customer eXperience
Integrated Support
360 Management
Delight customers with a frictionless onboarding experience optimized for scale
Update support channels in real-time, manage tickets, and connect with customers seamlessly
Manage records, call scripts, workflows, and performance metrics accessible on any smart device
Virtual
Agents
On-demand
Support
CRM
synchronization
Empower agents to answer inbound and outbound calls
remotely on the go
Maximize agent productivity with omnichannel automation optimized to reduce workloads
Gain useful insights, save customer details, and manage relationships in one easy to use CRM
Simplify Onboarding
Transform customers experiences with a cloud call center solution for sales and support teams.
Transform how you work with one place for everyone and everything you need to get stuff done.
Centralize Support
Automate Operations
HubSpot’s CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service.
Decarbonize Your Operations Intelligently
Eliminate bottlenecks, scale autonomously, and combat climate change with eco-friendly ops
Deliver superior performance with omnichannel microservices synchronized with your tools and apps.
OPEX MS-5 Smart Chip
Specs
99.9%+
Uptime
10x
1
Million Customers
24/7 deliverability available
on-demand
Scale ten times faster with omnichannel automation
Securely store up to one million contacts in Hubspot CRM
CDG
BCN
Paris
Boston
Delight Customers With a Frictionless Experience
Build customer loyalty seamlessly with an omnichannel contact center optimized for scale.