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Omnichannel Contact Center


Boost agent productivity and delight customers at scale

Build and deploy a cloud contact center in hours equipped with workflow automation, A.I. enabled IVR, CRM synchronization, and performance metrics.

Crayon Art Cloud

Demo

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Virtual

Agents

Workflow Process

CRM

Synchronization

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Operational

Intelligence

24/7 Customer Service
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Connecting callers to available agents on-demand efficiently with a personalized onboarding experience.

Omnichannel

Empower agents to manage inbound and outbound calls, SMS, and email from their smart device remotely from CRM.


The Challenge


The Solution

Boost Customer Satisfaction Across Channels

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Call Center Agent

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Messaging

Onboard customers autonomously with a frictionless contact experience

Connect customers with virtual agents in real-time remotely with a modern contact center equipped with live call routing, SMS, and integrated support.

Scale Contact Operations With CRM Synchronization

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Increase

Boston

Workflow

Supercharge efficiency with an all-in-one contact solution

Analyze performance metrics, centralize workflows, and manage customer records seamlessly directly from your CRM.

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Omnichannel
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Data
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Management

Customer eXperience

Integrated Support

360 Management

Delight customers with a frictionless onboarding experience optimized for scale

Update support channels in real-time, manage tickets, and connect with customers seamlessly

Manage records, call scripts, workflows, and performance metrics accessible on any smart device

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Virtual

Agents

On-demand

Support

CRM

synchronization

Empower agents to answer inbound and outbound calls

remotely on the go

Maximize agent productivity with omnichannel automation optimized to reduce workloads

Gain useful insights, save customer details, and manage relationships in one easy to use CRM

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Simplify Onboarding

Transform customers experiences with a cloud call center solution for sales and support teams.


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Transform how you work with one place for everyone and everything you need to get stuff done.

Centralize Support

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Automate Operations

HubSpot’s CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service.



Buildable Painterly Earth

Decarbonize Your Operations Intelligently

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Eliminate bottlenecks, scale autonomously, and combat climate change with eco-friendly ops

Deliver superior performance with omnichannel microservices synchronized with your tools and apps.

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Specs

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99.9%+

Uptime

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10x

customers
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1

Million Customers

24/7 deliverability available

on-demand

Scale ten times faster with omnichannel automation

Securely store up to one million contacts in Hubspot CRM

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BCN

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Paris

Boston, Massachusetts, USA

Boston

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Delight Customers With a Frictionless Experience

Build customer loyalty seamlessly with an omnichannel contact center optimized for scale.

Crayon Art Cloud

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