Omnichannel
Customer Support
Deliver world-class support with frictionless ops
Delight customers with a responsive support experience synchronized with CRM to scale service operations autonomously on-demand.
Virtual
Agents
CRM
Synchronization
Operational
Intelligence
Managing customer support requests efficiently in real-time across channels.
Centralize support operations with CRM to supercharge efficiency, delight customers, and reduce workloads.
The Challenge
The Solution
Delight Customers With A Frictionless Support Experience
San Francisco
Simplify teamwork with custom channels
Enable virtual agents to manage support tickets in real-time remotely without complexity.
Automate Support Operations With CRM Synchronization
San Francisco
Turbocharge workflow productivity with ActiveSync
Integrate natively with CRM to organize customer records securely, alert virtual agents, and automate ticket management.
On-Demand Support
Omnichannel Operations
data Management
Organize channels, manage tickets, and connect with customers seamlessly
Manage support ops, customer journeys, support logs, and communication in one place
Backup contact records autonomously each time a new submission is recorded
INTEGRATED SUPPORT
CRM
AUTOMATION
Data
Management
Share files, how to guides, and more with custom Slack channels
Scale your workforce sustainably with remote enabled service ops
Manage sales journeys, surveys, and transactions autonomously
Customize Onboarding
Connect with customers easily without complexity with digital channels powered by Slack.
Scale Securely With CRM
Supercharge productivity with omnichannel automation powered by Salesforce.
Grow With Data Intelligence
Create and collaborate on online spreadsheets in
real-time and from any device.
Decarbonize Your Operations Intelligently
Eliminate bottlenecks, scale autonomously, and combat climate change with eco-friendly ops
Deliver superior performance with omnichannel microservices synchronized with your tools and apps.
Opex MS-5 Smart Chip
Specs
99.9%+
Uptime
10x
SOC 3
Safeguard conversations and data with enterprise grade security
24/7 deliverability available
on-demand
Scale ten times faster with omnichannel automation
SFO
SFO
San Francisco
San Francisco
Build Brand Loyalty With Omnichannel Support Optimized For Scale
Onboard customers autonomously without complexity at scale with
on-demand support.